Refund policy will be voided if,
- A discounted package has been chosen.
- The primary design concept has been approved.
- You have demanded revisions.
- Urgent design projects are non-refundable.
- The cancellation has been made due to reasons non-related to the company.
- The client is unresponsive or out of contact for more than 2 weeks of project.
- Company’s policies, or policy, have been violated.
- Other company or designer has been approached for the same project.
- The creative brief is lacking in required information.
- A complete design change has been demanded.
- The claim has crossed the given ‘request for refund’ time span.
- The business is closing or changing name or business.
- Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
- 12% processing fee will be applicable to all the refunds requested from client side.
- No refund can be claimed/processed once after the final files have been delivered to you following your request.
- Refund and revision explicitly does not apply on items offered free.
- Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
- In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
- In case of logo, refunds will not be entertained once client has shared positive feedback on revisions and design is sent for final files.
- Refund will not be applicable on the work outsourced by third party.
Amazon Refund Policy:
- Client is eligible to submit refund request in case of service delivery failure from Service Provider if all the Pre-requisites were provided by the client in due time.
- Refund is not applicable if Client fails to fulfill what is required (Business Information, Personal Information, Store Information and Essential Required Data and Documents) after the contract has been made and work has been started.
- Service Provider is not responsible for any mishap occurs due to Client’s bad history of business on amazon, leading to Account Suspension.
- Refund request will be processed within 30 working days when it is requested. (If applicable)
We expect that reading through these case studies will help you better understand how we can support your company in overcoming similar obstacles.
Atlas Digital is a full-service digital agency that specializes in providing a range of digital solutions to businesses of all sizes. Their team comprises experts in various fields, including digital marketing, creative designing, web development, video development, and app development.View Case Study
Vital Rental is a popular car rental service in Australia that operates 24/7, providing customers with flexible and convenient options. They offer an extensive range of vehicles, including cars, and SUVs. Their affordable pricing and customer-friendly policies make them a top choice for rentals.View Case Study
Ztech is a digital agency that specializes in providing a range of services such as Social Media Marketing, Web Development, SEO, Google Ads, and Creative Designing. Ztech is focused on helping businesses establish their digital presence, improve their online visibility, and achieve their goals through innovative and effective digital solutions.View Case Study
Words of our Clients
I was able to produce excellent products, but I had no idea how to market them to consumers.CRO Xpertz has helped me in increasing sales and they assisted me in expanding the business.
We hired CRO Xpertz to help our website's conversion rate, and I have to say they did wonders, almost tripling our conversion rate with their CRO service; I will continue to work with him.
The CRO Xpertz team is highly skilled at designing efficient testing strategies that greatly enhance conversion rates over time. They are also prompt and excellent project managers.
They collaborate so carefully with us that we truly believe they are an extended version of our team. I highly recommend it to anyone looking for professional work with a high-quality dedicated CRO expert.
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